Any gift cards and certificates purchased at Spa Castle Carroltton or on this website are only accepted at Carroltton.

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Terms and Conditions


Orders will take 1 to 2 business days to process and ship.  All orders will be shipped via USPS Certified mail.  Signature of proof of delivery will be required by USPS.  Orders unsigned for will be left at the local Post Office.  Spa Castle will not be responsible for unclaimed orders.


No extensions, refunds, or exchanges will be issued on any Gift Certificates.  Spa Castle will not be responsible for any lost Gift Cards or Gift Certificates.


*** We do not accept American Express. ***


By purchasing these tickets you are agreeing to follow Spa Castle policies, stated on our website, and found upon entrance.  Please do not hesitate to contact us for questions regarding our policies.


Reselling of tickets is strictly prohibited. Spa Castle reserves the right to void any Gift Certificates suspect of this and deny the purchaser the right to purchase any more certificates.


Suspicious transactions will be automatically refunded back onto the card, and orders put back into inventory.


Spa Castle reserves the right to deny the purchase of any order and/or require additional information before releasing any orders.


Prices of services are subject to change, without advance notice.  Please visit our website for accurate up to date pricings for all services. 


*** Please note that the pre-purchase of Gift Certificates is not required.  Everything can be paid for on premises, by either cash or credit. ***